Production Support Services
We offer 24/7 superior production support including L1/L2/L3
Production Support Services
We offer 24/7 superior production support including L1/L2/L3
Application Management...
We have expertise in Manhattan, JDA , SAP and other such applications
Application Management...
We have expertise in Manhattan, JDA , SAP and other such applications
Application Integration Services
We offer end to end integration services between applications
Application Integration Services
We offer end to end integration services between applications
Implementation Services
We take care of SCM Product Implementation and Roll-outs
Implementation Services
We take care of SCM Product Implementation and Roll-outs
Other Services

We Serve the Best Work

Value Added Services
• Improve operational efficiencies to enhance productivity and reduce costs
Value Added Services
• Improve operational efficiencies to enhance productivity and reduce costs
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Implementation Services
• Design, develop, and test extensions to meet customer-specific requirements
Implementation Services
• Design, develop, and test extensions to meet customer-specific requirements
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SCM Products Selection
• Educate the customer on industry comparison to help them make decisions
SCM Products Selection
• Educate the customer on industry comparison to help them make decisions
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"Alone we can do so little, together we can do so much." - Helen Keller

Technology Expertise

What Our Clients Says

Sephora

I cannot express how much of a positive impact the implementation of Mercury Gate TMS by Optichain Team has had on our business at Sephora. Our logistics operations were previously disjointed and difficult to manage, but with the new system in place, everything is streamlined and efficient. The team from Optichain Team was incredibly knowledgeable and responsive to our needs throughout the entire process. They took the time to understand our unique logistics challenges.

Macy's

We've been working with Optichain for quite some time now, and I have to say that their support for our JDA FOM and TMS systems has been exceptional. The team is knowledgeable, responsive, and always willing to go above and beyond to help us optimize our logistics operations. One of the key projects they helped us with was the development of our Vendor Management Portal. This platform has been instrumental in helping us better manage our suppliers, track shipments, and reduce lead times.

The Home Depot

Optichain's support has been a game-changer for our supply chain operations. The team's expertise in supply chain management has helped us streamline our processes, optimize our inventory, and reduce costs across the board. One of the areas where they have been particularly helpful is in the implementation of new technologies and systems to support our operations. Their knowledge of tools like SAP and JDA has been invaluable in helping us get the most out of our investments in these platforms.

    Optichaintech Project Footprint

    Engagement Scope

                       Implementation Scope

    • Project planning and scoping
    • System configuration and customization
    • Data migration and integration
    • Testing and training
    • Post-implementation support


                              Support Scope

    • Platform support
    • Process improvement
    • Business analysis
    • System upgrades and enhancements
    • Vendor management
     

                 Project Management Scope

    • Governance and oversight
    • Risk management
    • Change management
    • Communication and reporting
    • Quality assurance